Refund & Cancellation Policy

Last updated: 18 August 2026

Subscriptions

CardWire paid plans are subscriptions billed monthly in advance through Stripe. Your plan renews automatically each billing period until you cancel.

Cancellation

You can cancel at any time from your account or by emailing [email protected]. Cancellation takes effect at the end of the current billing period — you keep access until then, and you are not charged again after that.

Refunds

Because the Service is a digital service delivered immediately, monthly fees are generally non-refundable once a billing period has started. However, we want you to be happy:

• If you were charged in error, or experienced a significant service outage attributable to us, contact us within 14 days and we will review a pro-rated refund in good faith.
• Where consumer protection law grants you a statutory right of withdrawal, that right applies and overrides the above.

Free tier

The Free tier is not billed and requires no cancellation.

How to request a refund

Email [email protected] from the address on your account, including the reason for the request. Approved refunds are returned to your original payment method via Stripe, typically within 5–10 business days.

Contact

Billing questions: [email protected].